F. Grahame Murray
Raleigh, NC 27608+1 (919) 828-9879 | [email protected]
https://grahame.com
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Summary
Senior Principal Software Engineer with extensive experience building scalable systems, internal platforms, and developer-facing tools. T-shaped professional with broad technical range and deep platform engineering expertise, leading architecture efforts and driving cross-functional impact across infrastructure and application domains.
Highlights
- Platform Engineering Leader
- Delivered self-service platforms to hundreds of enterprise teams
- Full-Stack to Infrastructure
- Hands-on expertise across application, platform, and infrastructure
- Engineering Director
- Led multi-region teams building cloud control planes at Fortune 500 scale
- Developer Experience Champion
- Drove platform adoption through enablement and evangelism
Experience
PROJECTS
Cloud Architecture Engagement
Technical Consultant
GrayM Systems — Raleigh, NC
- Short-term consulting engagement providing cloud architecture and platform strategy for growing technology company
- Built demonstration applications using React, Python, and serverless infrastructure to maintain hands-on expertise
- Applied enterprise-grade architecture patterns to help optimize cloud infrastructure and development workflows
PROJECTS
Transition
- Progress Software bought ShareFile from CSG
- Helped with transition, cross training, and writing documentation
PROJECTS
Enterprise Architecture
Integrations
Event Bus
Information Intake
User-Defined Data Tables
Senior Principal Software Engineer
Cloud Software Group — Raleigh, NC
ShareFile, Solution Platform, Engineering
- Started at Citrix but was soon acquired by CSG
- Evaluated and selected Integration PaaS vendor
- Designed a new enterprise architecture for ShareFile
- Built system-wide event bus using DAPR, Kafka, and Cloud Events that triggers Domino Workflows
- Architected several microservices using Piral, React, NestJS, NodeJS, DAPR, Kafka, and MongoDB such as Integrations, Information Intake, Data Tables, and User Defined Forms
- Organized and ran architecture review boards and design committees to facilitate collaboration
- Evangelized internal platform architecture as a product, driving cross-team adoption and enabling scalable self-service capabilities across Engineering, Product, and Design
- Mentored engineers, participated in design and code reviews, actively explored the next solutions, and fixed the tougher problems
- Introduced Backstage as a developer knowledge base and architecture portal
PROJECTS
GCP Control Plane
Landing Zones
Module Authoring Framework
- Completed Global Enterprise Engineer program to be in the top 5% of the bank's engineers
- Created and led a multi-region engineering team to build and operate a GCP Control Plane
- Designed internal Landing Zone platform as a product, enabling developer self-service and safe, policy-driven GCP provisioning via GitOps workflows with GitHub Actions and Terraform Enterprise
- Secured Terraform Enterprise with SAML, OAuth against AAD and later GitHub OIDC to meet banking regulations
- Architected mechanisms to allow the platform to be safely extended by the community via inner-sourcing
- Delivered Landing Zones to 250+ application and infrastructure teams
- Constructed standardized Terraform module authoring framework
- Regularized GCP organization management via Terraform Infrastructure as Code
- Drove platform adoption through enablement campaigns—producing docs, training, internal events, and cultivating platform champions across 250+ engineering teams
- Participated in compliance audits
PROJECTS
GTB Data Platform
Vice President - Lead Engineer
Deutsche Bank — Cary, NC
Global Transaction Banking, Digital Office, Data Platform
- Created a Data Platform out of native Azure components, namely Databricks, DataLake, SQL DataWarehouse, EventHub, Monitor, and AzureML
- Automated and orchestrated Data Platform using Azure DevOps, Terraform, Docker, and Ansible
- Evaluated Cloud Custodian in Azure
PROJECTS
Mobile Compute Platform
Mobile "Visibility" stack
Mobile Shared and Core Services
Jenkins 2.0 CI/CD pipelines
Kubernetes Sensu Checks
Swype Connect
Senior Principal Software Engineer
Nuance Communications — Raleigh, NC
Automotive division, Cloud Reliability Engineering, Infrastructure team
- Swype's Connect Operations team moved to the hosting group for the Mobile division, which later became to the new Automotive division
- Remained in 1st tier on-call rotation for Swype Connect
- Implemented Foreman for system management and provisioning of bare metal, ESX, and Azure instances
- Deployed infrastructure world-wide in Azure using purpose-built and reusable Terraform modules
- Integrated Katello for management of system and application content across all datacenters
- Rolled out FreeIPA to centrally manage SSL certificates, Kerberos, DNS, system auth (sssd), and application auth
- Designed and built proof-of-concept multi-tenant compute platform using Mesos, Marathon, Consul, Calico, HAProxy and Docker to support auto-scaling and blue-green deployments of microservices
- Architected a solution to provide applications and systems "Visibility" for our customers using ELK for logs, Graphite for metrics, and Sensu for alerts
- Built and maintained centralized, per-datacenter, secure, multi-tenant, ELK-stack clusters for "Visibility" using Elasticsearch, Kibana, Logstash, ElastAlert, and ReadonlyREST
- Created go app that generated Sensu checks for services running inside Kubernetes, querying API for services annotated with configmaps that describe alert thresholds
- Deployed Jenkins 2.0 integrated with GitLab for CICD. Built shared pipelines (as code) to build all our RPMs, Docker images, and Puppet modules
- Made and/or used rspec-tested Puppet 4 modules to deploy all of the above
- Authored Puppet 4 "base" system module to manage all fundamental aspects of our systems, including puppet, mco, auth, sshd, time, osquery, limits, firewall, auditd, packages, sysctl, monitoring, logs, SELinux, DNS, and metrics
- Used Packer to bake Azure images for faster provisioning
- Setup a CI/CD pipeline to package each customer's "visibility" configurations (Kibana dashboards, Logstash configs, ElastAlert rules, and Grafana dashboards) and install them on the appropriate clusters
- Documented our platforms and stacks, evangelized them to our customers, and assisted with customer on-boarding
PROJECTS
Swype Connect
Language Lab
Principal Software Engineer
Nuance Communications — Durham, NC
Mobile division, TextIO R&D, Connect Operations team
- Swype was acquired by Nuance!
- Continued the development and improvement of the Swype Connect API, with the main focus on performance, allowing us to scale to hundreds of millions users
- Improved visibility of our connected services, using Graphite, statsd, collectd, Grafana, Kibana, and SNMP, giving us insight and trending data into how our application is performing and being used
- Switched from EC2 Auto-Scale to a Puppet managed, but manually scaled system
- Migrated SwypeConnect from AWS to an in-house, managed ESX cluster
- Used Hadoop and Pig to mine Cassandra for application usage and trend data
- Built second API in Go, wrapping core business logic written in C, to support real-time predictions in the cloud
- Assumed responsibility of legacy Java/Spring language database management system
- Built server support for on-device storefront
- Deployed and support applications in Chinese datacenters
PROJECTS
Swype Connect
- Came on board to lead the effort of building a high-scale web-service to support tens of millions of mobile transactions per day, to enhance phones using the Swype keyboard
- Built a multi-datacenter, geographically redundant, Python/WSGI web-service to support millions of write-heavy requests per day, backed by a similarly redundant Cassandra cluster
- Hosted in Amazon Web Services, for ease of build-out and managed infrastructure, utilizing EC2, AutoScale, CloudFront, CloudWatch, S3, Route53, RDS, ElasticCache
- Used EC2 auto-scaling to ensure a timely response to customer demands
- Built a true DevOps team, using PagerDuty, Nagios, Graylog, SyslogNG, and EC2, plus our stateless custom web service that we both developed and operated in Production
Computer Skills
Programming Languages: Python, Javascript/TypeScript, Go (Golang), Java, Bash
Databases: Cassandra, MongoDB, MySQL/Maria, PostgreSQL, MS SQL
Cloud Platforms: Google Cloud Platform (GCP), Amazon Web Services (AWS), Microsoft Azure
Data Systems: Kafka, Redis, Databricks, Bigtable
Development: React, Node.js, NestJS
CI/CD: Git, GitHub Actions, GitLab
Infrastructure: Kubernetes, Docker, Terraform, DAPR, Helm
Education
Goucher College - Towson, MD
BA in Computer Science
Courses in Java, LISP, 3D Graphics, A.I., Assembly, Software Engineering, Algorithms, Hardware Architecture, Computation
University of Delaware - Newark, DE
Graduate & Undergraduate Courses in Computer Science
Courses in C, C++, Compiler Design, Computer Graphics, Multimedia Design
References
Available upon request